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Discover Feng Shui Jewelry on Medou: personalized spiritual jewelry, bracelets, symbolic accessories, intentional creations, usage guidance, and optional consultations with ArunaChy.com.
Feng Shui Jewelry is operated by Original Health Distribution Ltd. By placing an order through our website, online store, marketplace, or any official Feng Shui Jewelry sales channel, you agree to the terms and conditions outlined below. This policy is designed to clearly explain our shipping process, returns, exchanges, warranty handling, and general customer service standards. The original policy text identifies Original Health Distribution Ltd. as the operator and sets the framework for shipping, returns, insurance, and customer service.
BEFORE YOU ORDER
Feng Shui Jewelry products are selected, assembled, prepared, and presented with care. Because many items may include natural stones, artisan components, hand-assembled details, and custom energetic preparation, slight visual differences may occur from one piece to another. Variations in tone, shape, size, texture, stone pattern, and small handmade details are considered normal and are part of the unique character of the product.
When purchasing from Feng Shui Jewelry, you are purchasing a product that may include handcrafted, semi-handcrafted, or naturally varied components. This means your item may not be 100% identical to the product photo, but it will remain very close in overall style, quality, and design intent.
Some orders may require preparation time before dispatch, especially when the jewelry is part of a made-to-order, custom-prepared, or specially handled collection.
Original Health Distribution ("we" and "us") is the operator of (https://original-health.net ) (https://original-health.square.site) Energie de Transformation avec Orgo-Life (https://energie-de-transformation.square.site) Les Tables Energetiques avec Bruno Guertin (https://tables-orgo-life.square.site/) (https://orgo-life.com ) (https://magickeyteknik.com ) (https://free-energy-foundation.org ) (https://arunachy.com) ("Websites"). By placing an order through one of our Websites you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. GENERAL AVAILABILITY
All items are subject to stock availability. We do our best to maintain accurate inventory counts across our online sales channels. However, because inventory may also be sold through multiple websites, platforms, or points of sale, occasional stock discrepancies may happen.
If an item becomes unavailable after your order is placed, we may:
2. SHIPPING COSTS
Shipping costs are calculated at checkout based on the weight, dimensions, destination, and shipping method selected for the order. Shipping charges are collected at the time of purchase. The amount shown at checkout is the final shipping price charged to the customer, unless a special shipping arrangement has been requested in advance.
Whenever applicable, our shipments include:
The source policy states that shipping costs are calculated at checkout and that tracked and insured shipping is included according to the parcel value.
3. ORDER PROCESSING & DISPATCH
Orders are generally processed within 2 business days after payment is received. In some cases, additional time may be required if the item is handmade, being prepared, customized, or currently in production.
Our fulfillment schedule normally operates Monday to Friday, excluding holidays or exceptional closures.
If there is a significant dispatch delay, we encourage customers to contact us promptly so we can review the order status.
The original policy states that orders are usually dispatched within 2 business days, while some handmade items may require additional preparation time before delivery to the postal system.
4. SHIPPING TIMES
Estimated transit times are approximate and may vary depending on the destination, the carrier, customs processing, weather, high-volume periods, or local delivery conditions.
Canada
Estimated transit time: 2 to 7 business days
United States
Estimated transit time: 3 to 12 business days
International
Estimated transit time: 4 to 22 business days
These timelines are estimates only and are not guaranteed. Customs processing and destination-country procedures may affect final delivery timing.
The original policy provides these approximate delivery ranges for Canada, the U.S., and international shipments.
5. TRACKING
Once your order has been dispatched, you will receive a tracking number by email or through the platform used for your purchase. Customers are responsible for monitoring the tracking information after shipment.
If you notice that:
please contact us as soon as possible. The sooner we are informed, the faster we can begin a trace or investigation if necessary.
The original text makes clear that customers receive tracking after dispatch and are expected to monitor the parcel, while prompt notification helps resolve issues faster.
6. CHANGE OF SHIPPING ADDRESS
If you need to change the shipping address, please contact us immediately.
We can generally update the shipping address before the order has been dispatched. Once an order has shipped, address changes may no longer be possible. In such cases, the customer may need to coordinate directly with the carrier or arrange pickup or rerouting at their own expense
7. P.O. BOXES, SPECIAL DESTINATIONS & MILITARY ADDRESSES
Where supported by the selected shipping method, we may ship to:
Courier carriers may not deliver to all such locations. If a location restriction applies, we may contact you to request an alternate address.
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8. OUT-OF-STOCK ITEMS
If part of your order is out of stock, we may:
We will contact you beforehand whenever necessary so you may choose the option that suits you best.
9. DUTIES, TAXES & IMPORT FEES
For international shipments, import duties, taxes, brokerage fees, customs fees, and local handling charges may apply when the parcel reaches your country. These charges are the responsibility of the customer unless otherwise agreed in writing before shipment.
If a package is refused because import fees are not paid:
The original policy states that import duties and taxes are the customer’s responsibility and that refused parcels may be refunded minus return and original shipping costs.
10. CANCELLATIONS
Order cancellations are accepted only before the order has been dispatched.
Once a tracking number has been issued and the parcel has entered the shipping system, the order is considered in transit and can no longer be cancelled.
If you wish to cancel an order, please contact us immediately after purchase. Because orders may be processed quickly, cancellation windows may be short.
The original policy says cancellations are only accepted before dispatch and that once tracking has been issued, the parcel is already on its way.
11. RETURNS – CHANGE OF MIND
We may accept a return due to change of mind or an incorrect purchase within 5 days of receipt, provided that:
For approved change-of-mind returns:
The original policy allows change-of-mind returns within 5 days if the item is unused, in original packaging, and resalable, with the customer paying return shipping and shipping fees not refunded.
12. RETURNS, EXCHANGES & NON-AUTHORIZED RETURNS
As a general rule, we do not accept returns or exchanges unless:
No return will be accepted without prior authorization.
Any unauthorized return may be subject to a restocking fee. Your original policy included unauthorized return fees in the 15% to 25% range depending on section wording, so I strongly recommend you standardize this to 15% or 20% only, not both, before publication. The current source text contains both a 25% unauthorized return fee and a 15% unauthorized return fee in different sections.
All approved returns must be clearly marked:
AUTHORIZED RETURN
on the outside of the package.
13. CONDITIONS OF RETURN
Customers are responsible for return shipping costs unless we explicitly state otherwise in writing.
If the returned item is not received in its original condition, the customer may be responsible for any loss in value.
The original policy states that buyers are responsible for return shipping and for any loss in value if the item is not returned in original condition.
14. RETURN FORM / CLAIM FORM REQUIREMENT
For any issue related to:
the customer must first complete our Return Form / Warranty Form / Claim Form, as applicable.
No claim can be processed until the required form and supporting information have been submitted.
The original policy repeatedly states that no issue can be resolved until the customer first completes the Return Form & Warranty document.
15. DAMAGED ITEMS ON ARRIVAL
If your order arrives damaged, you must contact us within 5 days of receipt.
To support the claim, we require:
If only the damaged item is photographed without the packaging, the claim may be refused.
The source policy explicitly requires photos or video showing both the damage and the original packaging when the item is found damaged upon unpacking.
16. WARRANTY CLAIMS
Valid warranty claims may be accepted when submitted within 90 days of receipt, unless a different warranty period is stated for the product purchased.
For approved warranty claims, we may offer one of the following remedies:
Warranty processing may take 7 to 10 business days after receipt and inspection of the returned item.
The original policy states that valid warranty claims are honored within 90 days of receipt and may result in repair, replacement, store credit, or refund in certain discontinued product cases.
17. LOST OR DELAYED PARCELS
If a parcel appears delayed, missing, or lost, please contact us immediately.
We will contact the shipping carrier and initiate a trace or investigation. The carrier investigation period is generally 10 business days.
Once the parcel has officially been declared lost by the carrier, we may offer:
The original policy explains that missing or delayed packages are investigated with shipping suppliers over a 10-business-day trace period, after which a refund or re-shipment may be offered.
18. PARCELS DAMAGED IN TRANSIT
If a parcel is visibly damaged upon delivery, please reject it when possible and contact us immediately.
If the parcel was delivered without your presence and you later discover transit damage, contact us right away with photographs of:
All insured damage claims remain subject to carrier review and investigation procedures.
The original policy states that customers should reject visibly damaged parcels when possible and contact customer service immediately for next steps.
19. INSURANCE
Our parcels are insured for loss and damage up to the coverage level stated by the carrier and selected shipping service.
Where an insurance claim is required, we will process the customer remedy after the carrier has completed its investigation and the claim outcome is confirmed.
20. GIFT ORDERS
Gift packaging or special gift presentation may be available for selected orders. If you would like your order prepared as a gift, please contact us before placing the order or immediately after purchase.
For any questions regarding your order, shipment, return request, or claim, please contact us:
Email: [email protected]
Phone: +1 (514) 800-8693
The original policy lists this email and phone number for customer service.
22. BUSINESS INFORMATION
Feng Shui Jewelry
Operated by Original Health Distribution Ltd.
Mailing Address:
11 rue Rose, Magog, QC., Canada J1X 6B7
The source policy lists Original Health Distribution Ltd. with this Magog mailing address.
For the Magickey Teknik , Orgo-Life & Original-Health.net Brands
